About this trial
Traditional pre-colonoscopy counselling requires significant time from healthcare workers to explain procedures, limiting efficiency and patient turnover. Inadequate bowel preparation exacerbates this issue, leading to repeat procedures and increased costs. However, no study has yet evaluated the effectiveness of AI in improving the Boston Bowel Preparation Scale (BBPS) for colonoscopy preparation. By addressing this gap, AI chatbots could provide personalized guidance, reduce healthcare worker burden, improve preparation quality, and enhance patient experience.This research attempts to evaluate the effectiveness of using Artificial intelligence (AI) chat bot to improve bowel preparation, anxiety level and patient's satisfaction among colonoscopy patients in Hospital Tuanku Muhriz (HCTM), compared to conventional instructions
Eligibility criteria
Qualifiers
All scheduled colonoscopy with indication
Adequate digital literacy
Adequate language literacy with Malay and English language
Disqualifiers
Patients with memory impairment due to previous stroke, dementia or Alzheimer's disease
Diagnosed with clinical anxiety
Trial design
Treatments tested in this trial
- AI chatbot study arm
- Traditional counselling study arm
Treatment groups
Locations
1Map coordinates are unavailable for these locations. Locations are shown below instead.