Effect of Brief-tele Support on Attendance at Physiotherapy Sessions

Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:

* a group that gets a telephone call before their invitation letter is sent. * a group that gets a telephone call after their invitation letter is sent. * a group that does not receive a telephone call.

The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.