Hospitality Oriented Service Perception Evolution With Robots (HOSPER)

Trial statusRecruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age65+
SponsorIstituto Nazionale di Ricovero e Cura per Anziani

About this trial

The HOSPER project aims to determine if using Pepper and NAO social robots at the IRCCS INRCA in Ancona's (Italy) entrance is a viable way to improve the current reception and guidance services for hospital visitors. The robots will offer proactive assistance and directions to departments.

Eligibility criteria

Qualifiers

Possession of full cognitive capacity;

Disqualifiers

• Lack of written informed consent

Trial design

Treatments tested in this trial

  • Innovative hospital reception service with social robot NAO
  • Innovative hospital reception service with social robot PEPPER

Treatment groups

200 Participants
are divided into 2 treatment groups