Pilot Study on Follow-Up of (Acutely) Suicidal Individuals From the Flemish Suicide Helpline

Trial statusRecruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age18+
SponsorUniversity Ghent

About this trial

This pilot study aims to assess the acceptance, feasibility, and added value of follow-up calls at the suicide helpline, Zelfmoordlijn 1813, in Flanders (Belgium). It serves as a crucial preparatory step in the development and implementation process of the callback methodology at Zelfmoordlijn 1813.

Eligibility criteria

This trial accepts healthy volunteers

Qualifiers

Callers

The caller is 18 years or older.

The caller speaks Dutch.

The caller calls the Zelfmoordlijn 1813 for themselves due to suicidal ideation.

Disqualifiers

The caller is younger than 18 years.

The caller does not speak Dutch.

The caller does not call the Zelfmoordlijn 1813 for themselves.

The caller is a frequent caller to the Zelfmoordlijn 1813.

Trial design

Design model

Single group

Treatments tested in this trial

  • Callbacks from the Zelfmoordlijn 1813

    Other intervention

    Callers of Zelfmoordlijn 1813 are called back after their initial conversation, in which they themselves contacted the Zelfmoordlijn 1813. The callbacks focus on crisis management at the Zelfmoordlijn 1813 and are not intended as a form of formal support. During the callback calls, the specific needs of the caller are addressed, tailored to the callback profile assigned by a call responder based on the initial call. There are three different callback profiles for callers: (1) those for whom the crisis call immediately focuses on creating safety, with the callback calls further reinforcing this safety, (2) those for whom the focus is on crisis management, with follow-up aimed at developing and implementing a Safety Plan, and (3) those who experience barriers to discussing their suicidal thoughts, with the callback conversations being used to facilitate the step towards professional help or to make suicide discussable within their own network or existing support services.

Treatment groups

98 Participants
are divided into 1 treatment group
Group A: Callers, responders and callback callers involved in callback conversations at Suicide Line 1813Experimental treatment 1 intervention

Trial outcomes

Primary outcomes

1

Experiences of callers with receiving callbacks from the Zelfmoordlijn 1813

Qualitative data will be collected through semi-structured telephone interviews with callers who participated in the callback trajectory. The interviews explore acceptance, feasibility, perceived added value and barriers related to the callback methodology.

Time frame
Callers will be interviewed 7-14 days after ending their callback trajectory.
2

Experiences of call responders with recruiting callers for follow-up from the Zelfmoordlijn 1813

Experiences of call responders involved in recruiting callers for the callback trajectory will be examined through focus group discussions. Data will capture perceived facilitators and challenges in the recruitment process at the end of a crisis call to Zelfmoordlijn 1813.

Time frame
Call responders will participate in focus groups within 1 month after recruitment has ended.
3

Experiences of callback callers with implementing the callback methodology from the Zelfmoordlijn 1813

Semi-structured interviews will explore how callback callers experienced delivering the callback methodology, including perceived feasibility, added value, barriers and implementation considerations.

Time frame
Callback callers will be interviewed 2-3 weeks after their final callback within the study.

Secondary outcomes

Other outcomes

1

Socio-demographic variables of callers

Gender of callers enrolling in the study

Time frame
At the moment of enrollment
2

Socio-demographic variables of callers

Age (in years) of callers enrolling in the study

Time frame
At the moment of enrollment

Sponsors and contacts

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