Work-related Neck Pain

Scapular muscle strengthening combined with core stabilization exercises is an effective intervention for reducing neck pain in telephone operators. Prolonged sitting, forward head posture, and repetitive upper-limb use in this population often lead to scapular dyskinesis and poor trunk control, increasing cervical spine stress. Strengthening the scapular stabilizers (such as the middle and lower trapezius and serratus anterior) improves shoulder girdle alignment and reduces overload on cervical muscles. When combined with core stabilization exercises, which enhance trunk stability and postural control, overall biomechanical efficiency is improved. This combined approach has been shown to decrease pain intensity, improve neck function, enhance posture, and reduce work-related musculoskeletal strain in telephone operators with neck pain.